Frequently Asked Questions

Arrival and Departure:

Check-In: 4:00 pm

Check Out: 11:00am


The Hyde is a pet-free resort. Only service animals are accepted.


We have over 200 one-, two-, three- and four-bedroom suites, all fully appointed with stocked gourmet kitchen, washer and dryer, and full-size balcony.

Are you affiliated with any hotel brands?

We are independently owned by Sotherly Hotels and affiliated with Preferred Hotels & Resort.


The Hyde has two infinity-edge pools, both located on the ninth floor outdoor pool deck with views of the Atlantic.


Terrazas, open daily poolside on the ninth floor, offers breakfast, lunch and dinner. Additionally, there is a coffee kiosk in the building’s lobby offering light fare.

 Parking (as of January 14, 2019)

Overnight $38.00 plus tax

0-3 Hours $20.00 plus tax

3-6 Hours $30.00 plus tax

6-24 Hours $38.00 plus tax

Staying 1 to 7 days $38.00 plus tax per night per vehicle

Staying 8 to 14 days $33.00 plus tax per night per vehicle

Staying 15 to 29 days $28.00 plus tax per night per vehicle

Staying 30 + days $200.00 per month per vehicle

Public Transportation

Guests of the Hyde traveling to/from the airport are encouraged to contact Super Shuttle, Uber/Lyft, or a local taxi company to arrange a ride.

Do we offer a rewards program?

We participate in the iPrefer Rewards Program through Preferred Hotels & Resorts.


The Hyde’s cancellation policies vary by reservation type. Generally, guests must Cancel by 6 pm local hotel time 72 hours prior to arrival to avoid a 1 nights room and tax charge. If your reservation was booked as an Advance Purchase or similar offer, however, it may be non-refundable regardless of your cancellation timeline. Please refer to your confirmation email or contact the Hyde to confirm the cancellation policy for your specific reservation.


A credit card is required to guarantee a reservation. If an Advance Purchase Rate is booked, a full, non-refundable deposit is required at time of booking.

Party Policy

The Hyde Resort & Residences does not allow parties in guest rooms. Please see full party policy here


The Hyde Resort & Residences is a non-smoking hotel. Any guests caught smoking on the premises will be charged a penalty as well as a cleaning fee.


The Hyde is a beachfront property located only a few steps from the Atlantic Ocean. Complimentary beach chairs and umbrellas are available to Hyde guests on a first-come, first-served basis and are subject to availability.

Fitness Center

The Hyde’s state-of-the-art fitness center is located on the ninth floor and open 24 hours a day for guests.


The Hyde is home to Emena Spa, Hollywood’s premiere eco-friendly spa offering a full range of spa and beauty services to Hyde guests. Please contact the Emena Spa directly for pricing or to schedule services during your stay.

Resort Amenity Fee

  • Daily Resort Amenity Fee of 28 USD per room per night plus 13% tax is applied at the time of check-in. The resort amenities include:
  • Wireless Internet
  • Local & Toll Free Calls
  • 24-Hour Access to Business Center
  • Full Access to Pressreader App
  • 2 Beach Chairs, 1 Umbrella & 4 Beach Towels
  • 9th Level Pool Access includes towels, cabanas and chaise lounges (from Sun-up to Sun-down)
  • 24 Hour Access to State of the Art Fitness Center with personal trainer on duty. (all amenities are based upon availability)

What accessibility features are provided at the Hyde?

The hotel provides accessible guest rooms with entry/exit passages, bedroom passages, and bathroom passages with at least 32 inches (812 mm) of clearance.

Additionally, the following public areas are accessible to guests with physical limitations via either flat or ramp access: business center, valet parking, concierge desk, elevators, exercise facility, restaurant, meeting rooms, public entrance, lobby/registration desk.

Other accessibility features available at the hotel are as follows:

  • Closed captioning on televisions
  • Bathroom grab bars
  • Roll-in shower
  • An accessible (level or ramp) public entrance with clear routes to the hotel’s restaurant, business center, meeting rooms, exercise facility, and swimming pool
  • Audible, visual (strobe), and vibrating alarms
  • Elevators with audible alerts, Braille buttons, and lowered buttons
  • Lowered emergency evacuation instructions, light switches, and thermostat controls
  • Swimming pool hoist for pool access
  • Accessible parking (via valet)

All service/support animals are welcome.