pool with cabanas and palm trees next to building
Your safety is important to us

Travel Advisory

Dear Valued Guest,


Broward County has issued a Re-opening Emergency Order to ensure the comfort and safety of all our guests and staff.

Click here to review the full Emergency Order: Broward County Emergency Order

We know that some of you may need to make changes to your future travel plans as a result of the current pandemic. We have updated our cancellation policy to better accommodate these changes. The updated policy is as follows:

  •  Government Restrictions: In regions affected by government-issued travel restrictions, we will continue to waive change fees or offer full refunds.
  •  Existing Reservations: All reservations – even those described as non-cancellable (“Advanced Purchase”) – that are scheduled for arrival before June 30, 2020 can be changed or cancelled at no charge up to 24 hours before your scheduled arrival for areas with travel bands.
  •  New Reservations: Any reservation you make – even those described as “non-cancellable” (“Advanced Purchase”) – that are booked between today and June 30, 2020 for any future arrival date, can be changed or cancelled at no charge up to 24 hours before your scheduled arrival.

Today and always, we are committed to providing you with superb customer service and memorable experiences. Thank you again for your business, and we hope to welcome you back soon.

Sincerely,
Alan Cristantiello
Managing Director